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Increasing Profit
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Working with ActionCOACH Mark Raciappa over the past year has been one of the highlights of my tenure in the insurance business. After 10 years as an agency owner I had become a little complacent and needed a fresh perspective. I hired Mark and after 4 months I almost fired him. I was impatient and overwhelmed. Firing him, however, would have been a very costly mistake. Gross income, including bonuses, for my agency are up 140% over prior year. Performance bonuses alone are up 322%. Mark's encouragement, motivational push, and business knowledge were instrumental in helping me have my best year yet. I am using what Mark has taught me about myself and my business to continually improve business outcomes. I would encourage any business owner to enlist the help of Mark Raciappa. Not doing so could be very expensive.
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J. Cheney Insurance
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